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AMI Market Readiness Assessment

PART A: This section (consisting of 6 short questions) will aid us to better profile your company's current use of meeting technologies.
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6. Select the geographical region in which your company does business. Check as many as apply. Required Question
PART B: This section (consisting of 10 questions) assists us to determine the appeal of five features which could be available to your company as part of future meeting products or services to assist business people between meetings.

Between Meeting features can aid in extracting greater value from past meetings and/or help people to prepare themselves better for upcoming meetings.

Following some questions there are additional explanations which will answer some anticipated questions.
7. Between Meetings: Imagine you have the ability to browse and search past meetings. You can browse a single meeting or a meeting archive (the “library” of meetings conducted by you, people in your group or company) based on a variety of parameters, such as by words spoken, action items assigned, decisions taken, discussion topics raised, or even name of a participant. Required Question
More Information to help you answer Question 7: There is no need (ever) on the part of the user to enter any information about the meeting in order for this feature to be made available. All of the information which will make the meeting "rich" and navigable is created automatically by the system. The captured meeting is browsable and searchable using standard computer interfaces, such as a mouse and a keyboard. Once the correct point (or multiple points) in a meeting are found, these are presented to you as a list. You just click on an item on the list to watch/listen only the relevant part (or segments of multiple meetings). There may be conditions or limitations stipulating who can access the meeting archive and the use of the meeting search results.
8. Between Meetings: Browsing previous meetings, would you more likely use this for large group or small group meetings (less than 7 participants), or equally valuable for large and small groups?
9. Between Meetings: Following a meeting, you receive the list of key points made and action items assigned during your meeting. Required Question
More Information to help you answer Question 9: This is an automatically-generated meeting summary, or meeting minutes. There is no need (ever) on the part of the user to enter any information about the meeting in order for this feature to be made available. All of the content in the summary is created automatically by the system. The output can be of any detail (depth) depending on user needs.
10. Between Meetings: You receive a summary of a meeting which provides the highlights and also offers the ability to “dive in” further into the meeting details, based on your interest. Required Question
More Information to help you answer Question 10: This is essentially a fusion (merging) of the two features proposed above: an automatic summary which allows you to browse the meeting content directly.
11. Between Meetings: Meeting summary, would you most likely use this for large group or small group meetings (less than 7 participants), or find it equally valuable for large and small groups?
12. Between Meetings: You receive notification that a topic of interest to you was raised and/or discussed in a meeting which has concluded. You can click on the notification to begin reading/play back the section of the meeting that is relevant to you. Required Question
More Information to help you answer Question 12: Imagine that you have a knowledge management system which allows you and others in your company to track developments on topics of importance to your job performance or projects you are managing. When a meeting you did not attend has concluded, a system automatically matches up topics covered in the meeting with your list of important topics. There could be a step (before or following a meeting) in which the participants of the meeting are asked if they agree to let you receive notification, before the notification is issued to you.
13.  Between Meetings: You have a wizard or “agenda preparation assistant” that helps you to prepare realistic and useful agendas for upcoming meetings. Required Question
More Information to help you answer Question 13: Imagine that prior to a meeting the host or person responsible for the meeting agenda can enter a proposed agenda into a system which then compares the proposed agenda with past agendas and past meetings to flag any issues of interest, perhaps giving suggestions for pertinent or relevant items for your agenda. The system can also examine your agenda against the names of people with similar interests (in your organization or with people in the company's professional network) and suggest participants which you have not invited.
14. Between Meetings: Would you more more likely to use an Agenda Preparation Assistant for a large group, a small group meeting (less than 7 participants) or equally valuable for large and small groups?
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PART C: This section (consisting of 9 questions) will assist us to determine the appeal of five features which could be available to your company as part of future meeting products or services to assist business people during meetings.

These features can help people perform better and to conduct/participate more fully in business meetings.
17. During Meetings: You have the ability to catch-up with a meeting in progress: to watch or only to listen to the words spoken in the meeting providing you with context prior to entering the meeting. Required Question
More Information to help you answer Question 17:  Many meetings are delayed until everyone is present to make sure that all participants begin on the same point in the agenda. If the meeting begins without everyone, then when a person wants to join, the meeting must pause while someone summarizes the progress so far. Both of these scenarios waste valuable time. With this "catch up" system, the meeting can begin on time and still permit those arriving after the beginning to have context prior to entering the meeting in progress.
18. During Meetings: Would you find a meeting "catch up" utility more useful for a large group or small group meeting (less than 7 participants) or equally valuable for large and small groups?
19. During Meetings: A system that automatically presents you with timely and relevant materials during the meeting, to augment your knowledge or background/context on the topic or topics that are currently being discussed.
More Information to help you answer Question 19:  During meetings people are frequently looking at their computers while also giving the meeting partial attention. They may be consulting the information on their hard disk, on a server behind a firewall or on the Internet in order to make more informed decisions, to verify a statement which may not be accurate or to support a point they would like to make during the meeting. The proposed "content linking" system "listens" to the words spoken during the meeting takes the active role of bringing the potentially relevant information to the user's screen, without requiring any action on the part of the user. If a piece of information is deemed important, it is available just by clicking on the link. The same information can also be quickly shared with others, if conditions are met.
20. During Meetings: Content Linking (i.e., the automatic posting of timely and relevant information during a meeting) would be more useful to you during large group or small group meetings (less than 7 participants) or equally valuable?
21. During Meetings: You have a "virtual meeting assistant" that discreetly (on the screen) gives you or the meeting host tips and advice to keep the meeting productive. Required Question
More Information to help you answer Question 21:  Meetings which fail to meet the agreed-upon objectives are frustrating for everyone. Imagine that you have an agenda reminder/meeting assistant which monitors the real progress of your meeting against the proposed agenda and makes recommendations to the meeting host/leader (e.g., whether all participants have contributed to a point on the agenda, if a decision needs to be taken in order to move to the next item on agenda).
22. During Meetings: If you are not physically in the same room with other meeting participants, this meeting assistant can tell you important non-verbal information which you might not be able to detect otherwise. Required Question
More Information to help you answer Question 22:  When you are at a remote location, with or without videoconferencing, you may not feel that you are on equal footing with the people who are in the room. You may not be able to see all the participants' actions or gestures and facial expressions. A remote participant assistant works in real time to increase your (the remote participant's) engagement during a meeting in progress by giving cues on your screen (phone or PC) about the attention of those in the meeting. Cues may include: you are being addressed, someone else is being addressed, you are being listened to by all the participants, only some participants are listening to you.
23. During Meetings: You have a system between you and a remote location which supports requests/recognition of floor control (e.g., you have requested the floor, please wait; you now have the floor) Required Question
More Information to help you answer Question 23:  Sometimes, when people are meeting remotely, they don't feel that they are on equal footing and, since they can't detect all the non-verbal interaction in a room of face-to-face participants, find it difficult to request or release floor control. This remote participant assistant detects when you can have or, if you want the floor, requests on your behalf, and tells you when you should begin to speak because you have the floor. This can make turn taking and discussion during meetings with remote participants much smoother.
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Part D: You have completed all the required questions for this survey. You can go to the bottom of this page and push SUBMIT button.

Thank you! Your assistance is highly valuable to our ongoing research.

In addition to collecting your thoughts and feedback via this web survey, a sample of web survey respondents will be contacted and invited to conduct a telephone interview.

If you would like to volunteer for a 15 minute follow up interview to provide us with more in depth responses, please insert your name, phone number and e-mail in the fields below.

We also welcome any additional comments or suggestions you may have for us!
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