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TNS Customer Satisfaction Survey

TNS Customer Satisfaction Survey
Thank you for participating in TNS Customer Satisfaction Survey

The survey requires 5 mins to complete. We are committed to serving you better and your valuable feedback will help us achieve this.

Participants from Singapore will receive an exclusive TNS appreciation gift. 

1. How did you learn about this survey? Please tick all that apply. Required Question
2. How long have you been purchasing from TNS? Required Question
3.
4. Which are your most used products? Please tick all that apply.  Required Question
5. Which is the most convenient way(s) for you to purchase products or services from TNS? Please tick all that apply.
6. What is your level of satisfaction with the Products purchased from TNS in these areas: Required Question
  Excellent Good Fair Poor Not Applicable
Products Quality
System Integration / Assembly Quality
Products Lead Time
On-time Delivery
7. What is your level of satisfaction with TNS in these areas: Required Question
  Excellent Good Fair Poor Not Applicable
Sales representative and support
Purchase experience
Post-purchase experience
Customer service experience
Technical support
8.
9. How would you rate TNS as compared to other Industrial/IT vendors in terms of: Required Question
  Excellent Good Fair Poor Not Applicable
Product Range
Product Quality
Sales Professionalism
Price Competitveness
Customer Care
10. Will you continue to purchase products from TNS? Required Question
11. Will you recommend products and services from TNS to others? Required Question
12. Do you forsee an increase in your purchases of IT / Automation products over the next 6 months? Required Question
13. Do you forsee any growth in your purchase within the next 3 years?  Required Question
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