Buy Back Customer Satisfaction Survey

Page One

Thank you for taking our customer service questionnaire.

It will take only 2-3 minutes to complete. We appreciate your business and value your opinion. We’ll use your opinions to take stock of our service and support and to make improvements.

All your answers are confidential and help us to serve you better.

1. Date of your visit:
Required Question

2. What materials were you dropping off?
Required Question

CRV (Bottles & Cans)ElectronicsOther

3. General satisfaction Required Question

	Very Satisfied	Satisfied	Neutral	Not Satisfied	Very Dissatisfied	N/A
Overall, how happy are you with our customer service?
Overall, how satisfied are you with facility?

4. Please rate our customer service representatives.
Click on the number of stars to rate each item. Required Question

	Rating
Promptness
Courteous
Helpful
Knowledgeable
Efficient

5. Please rate Tri-CED's facility.
Click on the number of stars to rate each item. Required Question

	Rating
Appearance
Cleanliness
Community Garden

6. Would you recommend us to your family and friends? Required Question

YesNo

7. What else could we do better? Do you have any other comments?

50%

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