San Francisco Law Library Patron Survey 2009
Page One
1.
How do you use the San Francisco Law Library? Please check all that apply.
To prepare or work on legal cases
To draft legal documents
To find legal forms
To use the library databases
For reference help
To work in a quiet place
To do legal research
To use the computers
To use the copiers
To browse the stacks
For a school assignment
2.
How did you find out about this library?
Law Library’s webpage
The Internet
The City/County’s webpage
From the Access Center
From an attorney
From a Family Law facilitator
In a directory
From the Bar Association
I am a longtime library user
From a Small Claims advisor
From legal services
Interlibrary loan services
Other:
3.
What services do you use in the library, by phone or online?
Legal databases
Books
Computers
Internet
Copier
Reference assistance
Library web page
Catalog
Email reference
Referral to another source for help
4.
Which of our databases do you use?
Dissomaster
Fastcase
HeinOnline
Judicial Council Forms
Lexis
Shepard's
Westlaw
5.
I find library staff...
Always
Frequently
Occasionally
Needs improvement
Courteous
Helpful
Knowledgeable
Satisfy my research needs
Offer helpful options
6.
Where do you usually get your legal information?
This law library
Another law library
Public library
College/law school library
Lawyer
Internet
Friends/relatives
Television/radio
My office
Other:
7.
What databases, services, or part of the collection do you find most important or useful?
8.
How can we improve our website or collection to meet your needs? Do you have any book or database recommendations?
9.
What services should we add or improve to provide you better service?
10.
Do you have any comments about the library's physical space?
11.
Did you know the library is funded by court filing fees, not taxes?
Yes
No
12.
Did the law library meet your needs today?
Yes
No
13.
On average, how often do you use our law libraries? Please check all that apply.
Daily
Weekly
Monthly
Occasionally
Seldom
This is my first time
Civic Center
685 Market St.
Courthouse branch
14.
Please provide any additional comments here:
15.
Would you like to be contacted by a law librarian about your comments on this survey? If so, please provide your email address here:
16.
If you would like to be entered in the drawing for one of three Nolo books, please provide your preferred method of contact here: (Please note that all entries will be kept anonymous).
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