www.KMAfrica.com African Knowledge Management Survey

Welcome to the KMAfrica.com African KM Survey

This survey is designed for KM professionals from throughout Africa to provide feedback around KM practices as well as to build our shared information resource.

Please also consider completing the survey if you are outside Africa - your views and resource recommendations are also important to us.

Please provide the following information in order for us to provide you with survey feedback.

First Name Required Question

Last Name

Title

Organisation Name

City

Email Address Required Question

Mobile Phone

Country

1. How many employees work for your organisation?

2. In which field does your organisation work? Required Question

3. How often do you use the internet? Required Question

4. Where do you use the internet? (Tick All that apply) Required Question

5. From where do you draw information about Knowledge Management? Tick all that apply

6. Which websites or other resources in the field of KM would you recommend to KMAfrica?

7. If you were looking for KM related information, rank the following sources in terms of their relative importance to you? Required Question

1]	General Internet Search
2]	Universities
3]	Research / economic institutes
4]	Publishing houses, broadcast companies
5]	Trade associations
6]	Public authorities
7]	Patent offices
8]	Customers, suppliers, competitors

8. Please rate your level of agreement with the following statements. Required Question

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Our organisation has a formal program for knowledge management
Our organisation has a clear definition or model of how KM should look like
We often repeat the same mistakes
We keep reinventing the wheel.
We need to be more innovative.
I sometimes can't be sure about the reliablity of information
KM Efforts in this organisation are generally successful
I have a Personal KM (PKM) strategy

9. Which of the following activities - do you believe - have already taken place in your organisation? Tick all that apply
Required Question

10. Which of the following activities do you consider critical to achieving your organisation's objectives Required Question

11. Which knowledge sources are used in your company for leveraging external knowledge? Tick all that apply Required Question

12. Which incentives does your organisation use for rewarding sharing and using knowledge?

	knowledge sharing and using is considered in appraisal interviews and salary negotiations.
	Knowledge sharing and using are rewarded financially.
	Knowledge sharing are rewarded by incentives
	Specially engaged employees are praised officially
	Not using the KM systems leads to imposing sanctions
	There are no incentives
	Other

13. I would like to participate in further Knowledge activities from KM Africa in the area of (tick where applicable) Required Question

college	university	internet cafe
cellphone	Wifi Hotspot	home
work	school	on the road via 3G cellphone

	Google Search		Specialised Websites
	Wikipedia		Wired How-To Wiki
	Corporate Library		General Library
	Bookstore		Conversations with like-minded individuals
	Seminars / events / presentations		Presentations
	Library in Embassy or Consulate
	Other

	Build and develop communities of practice		Sharing best practice
	New systems for communities of practice		Design other KM processes
	Create KM strategy		Incentives / reward knowledge working
	Establish formal KM networks		KM training / awareness
	Measure intellectual capital		Knowledge policies
	ERP systems		Create knowledge map
	Appoint knowledge officers / knowledge centres		Benchmark / audit current situation
	Knowledge system audit / assessment
	Other

	customer needs / preferences		use of existing data / information
	performance of the company		performance of market sectors
	external regulations		competitors
	issues related to management		application of technology
	Other

	Sharing experiences		Social platforms on the internet (e.g. news groups, facebook etc.)
	Manuals (books, reviews)		Qualifying people
	Building networks among employees		Exchanging best-practices
	Building networks		Working groups
	External databases		Conferences
	Other

Sharing Know-How	Networking	Conference
Workshops	Community Activities	Web-based Knowledge Community
Knowledge Cafe	Change Management	Crisis Management
Organisation Development	Storytelling	Diversity
Culture	Media Development	Community Animation
KM Tools	KM Media & Resources	Sustainabilty
Other