Customer Satisfaction Survey
Page One
Thank you for utilizing the Office of Continuing Education. Please help us make our customers' experiences even better by taking a few moments to complete this short survey.
Please note:
These surveys responses are not monitored on a daily basis.
For customer service, please submit questions or requests for information via e-mail to
AskCEd@ced.osu.edu
or call 614.292.8860.
Thank you for your assistance.
1.
What service provider was utilized? Please select all that apply.
Academic Advising Services
Admissions for CEd
Bridge Program
Career Exploration Office
Conference Management
Contractual Outreach
Credit Programs
Distance Learning Facility
Front Desk
Noncredit On-campus Courses
Noncredit Online Courses
Program 60
Registration
Web Site
Other
2.
If you answered "Other" above, please specify.
3.
What was the nature of your contact with us?
General Information
Problem Resolution
Scheduling
Other
4.
If you answered "Other" above, please specify.
5.
Select as appropriate.
Strongly Agree
Agree
Disagree
Strongly Disagree
No Comment
I had a favorable experience using the Office of Continuing Education.
The staff was courteous and helpful.
The staff provided complete and accurate information.
A timely response was provided.
My overall experience was positive.
6.
Please provide any additional comments.
7.
If you feel we fell short in meeting your service expectations, please describe the situation, including the name of the staff person involved and the date the incident occurred.
8.
As a result of your experience with us, what improvements do you recommend?
9.
How did you find out about the Office of Continuing Education and its services?
10.
Contact Information (optional):
First Name
Last Name
Street Address
Apt./Suite/Office
City
State
Zip Code
Country
E-mail Address
Phone Number, Including Area Code
Online Surveys
powered by SurveyGizmo
