Settle Inn Hotels: Website Guest Survey 2

Please Tell Us What You Think!
Thank you for staying with us!

Boomerang Hotels is a family of hotel brands with a simple approach to lodging that
focus on what guests really want: clean, comfortable accommodations, friendly helpful
staff, time-saving amenities, and consistently great rates. Our brands are Settle
Inn & Suites® and GuestHouse International®.

Whether you are traveling for business or pleasure, we know you have a choice and
we are proud that you selected our hotel. As a service-oriented company, we pledge
to do our personal best to make your stay an enjoyable one.

Your comments are important to us, and we appreciate you taking the time to share
them. We look forward to serving you again soon.

Sincerely, Jean Stratton
Director of Quality Assurance & Guest Satisfaction

1. Hotel Location:

2. Check-In Date: (mm/dd/yyyy)

3. Check-Out Date: (mm/dd/yyyy)

4. Room number:

Name:
Company:
Address:
City, State, Zip:
Telephone Number (optional):
E-mail Address (optional):

6. Would you stay at this hotel again?

	Yes
	No

7. Would you recommend this hotel to a friend?

	Yes
	No

8. How can we make your stay more enjoyable?

9. Please rate the following details of your stay on a scale of 1 to 5
(1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent)

	1	2	3	4	5
Overall quality of this hotel:
The value of this property in relation to price:
How your reservation was handled:
Appearance/condition of hotel/grounds:
Front Desk service (check-in/check-out process):
Accuracy of room charges:
Housekeeping service/guestroom/bathroom cleanliness:
Room amenities (clock radio, coffeemaker, hair dryer, etc.):
Maintenance/working condition (TV/air/heat/hot water/locks):
Feeling of security/safety:
Quality of continental breakfast:
Restaurant/room service (if applicable):
Concern, friendliness, and efficiency of staff:

10. What was the primary purpose of your stay?

	Business
	Convention
	Leisure
	Other

11. Why did you choose this Settle Inn property?

12. If a particular employee provided exceptional service during your stay,
what was his/her name?

13. How did you book your reservation?

- Thank you for taking the time to provide us with your feedback.-

Please click the submit button below to finish this survey.