Greypath Seniors Insurance Needs Survey

1. What is your Gender? Required Question

	Male
	Female

2. What is your age range? Required Question

3. Where do you live? Required Question

4. Your normal residence? Required Question

5. Please tick all of the insurance you have? Required Question

6. What would induce you to change insurers? Required Question

	Not important	Somewhat important	Neutral	Quite important	Essential
Lowest premium
Friendly claims service
Claims paid quickly
Easy to arrange cover
Covers essential risks
Best policy coverage
Easy to understand wording
An Australian owned insurance company
Ability to arrange insurance over the internet
Ability to pay over the internet by credit card
Ability to pay over the internet by direct debit
Ability to pay by month
Ability to make a claim over the internet
Ability to deal face to face
Loyalty benefits
Advice service
No claim bonus

7. Would you prefer to buy your insurance direct from the insurance company or through and insurance broker? Required Question

	Company direct
	Broker
	Either way

8. Do you see yourself as part of a segment of society with unique insurance needs? Required Question

	Yes
	No

9. Do you think insurers provide services that are tailored for your needs? Required Question

	Yes
	No

10. What ideas would you like to see in a special seniors insurance package Required Question

11. Is there any type of insurance that you wish you could get but is not available?

12. Do you think you are more or less likely now to make an insurance claim than when you were twenty years younger with respect to? Required Question

13. What has changed in your life tht will make you more or less likely to make a claim?

	40 - 55
	56 - 65
	66 - 75
	76 - 85
	86 - 95
	95 +

	WA
	SA
	VIC
	TAS
	NSW
	QLD
	NT
	ACT
	Elsewhere than Australia

	In your own home
	With family in their home
	With friends in their home
	Retirement community
	Other

	Home
	Contents
	Motor
	Caravan
	Valuables (Jewellery, art)
	Private Health cover
	Travel insurance
	Life insurance
	Funeral insurance
	Accident insurance
	Business insurance

	More likely	Less likely	No change
Car insurance
Home insurance